We are here to answer your questions and help you resolve any issues you may encounter during your assignment. To provide you with the staff member who can best handle your matter, please select from the following:
Essential Contacts At netPolarity
Direct deposit/paychecks/timecards.
netPolarity’s Payroll Department can help. Please send our team an email: payroll@netpolarity.com
Withholding (federal/state) election forms.
You can obtain withholding election forms from our HR Department: hr@netpolarity.com
Company policies, employee handbook.
You can access our company handbook on Benetrac: https://www.eenroller.net/btrac/EEAccessguide.asp?ST=NEPO9988
Expense reports.
Teresa Le in Payroll can help you with your expense reports and answer your questions. You can reach her at : 408-385-8901 or payroll@netpolarity.com
Expense report checks.
Expense checks are handled by our Accounts Payable Department. You may reach them at ap@netpolarity.com
401(k) Plan
Our 401(k) plan is handled by John Hancock Participant Services. You can reach them at 1-800-395-1113 www.jhpensions.com
Paid leave requests? (where applicable)
Bianca Valladares in Human Resources can answer your questions about paid leave requests, where applicable. Her direct line is 408-385-8914, hr@netpolarity.com.
Clarification of company policies, employee relations.
Benefit plan questions, COBRA, workers compensation, disability claims
Travel policy
Bianca Valladares, Human Resources
Direct: 408-385-8919
Address/name/phone number changes, dependent changes (add/delete/birth/marriage/divorce)
Bianca Valladares, Human Resources
Direct: 408-385-8919
Insurance benefits & enrollment dependent changes (add/delete/birth/marriage/divorce)
Insurance claims & enrollment issues
All other issues not listed here...
Contact the netPolarity Main Office:
900 E. Campbell Ave.
Campbell, CA 95008
P: 408-971-1100 Toll Free: 866-971-6911
F: 408-385-8975
